Privacy Policy

Last Updated: 03 September 2025

1. Introduction

This Privacy Policy explains how SAAAC East London College (“SAAAC”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African laws.

By using our services or website (https://www.saaaceastlondon.co.za/), you agree to the practices described in this policy.

2. Definitions

“Personal Information” means any information relating to an identifiable living natural person or juristic person (organisation), as defined in POPIA.

“Data Subject” means you, the individual or organisation whose personal information is collected.

“Processing” means any operation concerning personal information, including collection, use, storage, dissemination, modification, or destruction.

“Information Regulator” refers to the South African authority responsible for ensuring compliance with POPIA.

3. What Personal Information We Collect

We may collect the following types of personal information:

Name and surname
Contact details (email, phone number, physical address)
Student registration and academic records
Identification information (e.g. ID number, student number)
Payment and billing details
Website usage data (IP address, browser type, device information, cookies)

We only collect personal information that is relevant, adequate, and necessary for the purposes outlined below.

4. Purpose of Processing

We process your personal information for the following lawful purposes under POPIA:

To provide educational and administrative services.
To manage student enrolments, assessments, and academic records.
To communicate with you (including updates, results, and notices).
For billing and financial administration.
For legal and regulatory compliance.
For research, statistical, and quality assurance purposes (with safeguards).
For marketing of our educational offerings (with your consent, and you may opt out at any time).

5. Lawful Basis for Processing

We will only process your personal information if:

You have given consent.
Processing is necessary to perform a contract (e.g., enrolment).
Processing is required to comply with legal obligations.
Processing protects your legitimate interests or those of the College.

6. Sharing of Information

We may share personal information:

With service providers (IT, payment, assessment partners) under confidentiality agreements.
With regulators or government bodies where legally required.
With academic or accreditation bodies for verification and compliance.
With third parties only where you have provided consent.

We will never sell your personal information.

7. Retention of Personal Information

We retain personal information only as long as necessary for the purpose collected, unless required by law (e.g., student records retention under education legislation). When no longer required, records will be securely destroyed or de-identified.

8. Cross-Border Transfer

Where personal information is transferred outside South Africa, we will ensure that the recipient is subject to a law, binding agreement, or corporate rules providing an adequate level of protection in line with POPIA.

9. Security Safeguards

We take appropriate, reasonable technical and organisational measures to protect your personal information from:

Loss
Unauthorised access
Destruction
Unlawful disclosure

10. Your Rights Under POPIA

You have the right to:

Be informed about how your information is used.
Access the personal information we hold about you.
Request correction, deletion, or destruction of inaccurate information.
Object to the processing of your personal information (on reasonable grounds).
Withdraw consent at any time (where consent was required).
Lodge a complaint with the Information Regulator.

Information Regulator (South Africa)
Website: https://inforegulator.org.za
Email: complaints.IR@justice.gov.za / enquiries.IR@justice.gov.za
Tel: 010 023 5200

11. Children’s Privacy

We do not knowingly collect personal information from children under 18 years without parental or guardian consent, in line with South African law.

12. Cookies and Tracking

We use cookies to enhance your experience on our website. You may disable cookies in your browser, but some features may not function properly. (See our Cookies Policy for details).

13. Updates to this Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date. Significant changes will be communicated via email or public notice.

14. Contact Us

If you have questions, concerns, or requests regarding your personal information, please contact us:

SAAAC East London College
9 Kelvin Place, Beacon Bay, East London, Eastern Cape, 5247
admin@saaaceastlondon.co.za
www.saaaceastlondon.co.za